Thanks for purchasing our products at hurrecane.shop operated by Hurrecane Bikes Ltd.
Any items to be eligible for a refund, you have to return the item you have purchased to us within 14 calendar days of the purchase. The item must unopened and in its original condition. Contact our customer services department at hello@hurrecane.bike to get a free shipping label.
If our products arrived damaged in any way, please contact us right away and we will be happy to send a free replacement
If anything is unclear or you have more questions feel free to contact our customer support team at hello@hurrecane.bike